NYSARH Pre-Conference Workshop

September 25th from 1-5 PM, Niagara Falls Convention Center.

Presented by:

Laura Lewis, PhD, LCSW, Filomena Critelli, PhD, and Sarah Richards-Desai, MSW

Dr. Lewis and Dr. Critelli are faculty at the University at Buffalo School of Social Work, and Directors of the School’s Institute for Sustainable Global Engagement.

Workshop Title:  The Role of Cultural Humility in Service Delivery: Challenging Assumptions and Improving Care

This workshop introduces the concept of cultural humility as a guiding principle for effective cross-cultural communication. Cultural humility entails working collaboratively with clients, embracing difference, and positioning ourselves as people interested in learning and understanding. A departure from models of cross-cultural competence that focus on knowledge acquisition alone, cultural humility involves a change in overall perspective and interpersonal stance.

Participants will learn strategies for increasing their awareness of unconscious cultural stereotypes and the impact of these on service recipients. They will learn to recognize and develop cultural humility in themselves.

Goal:

The primary goal of this workshop is to help participants build their skills for creating effective relationships with people of diverse cultures. The focus is on understanding the needs of service recipients, and creating inclusive environments.

Objectives

Participants will be able to:

  1. Define the concept of cultural humility, and distinguish it from models of cultural competence and cultural sensitivity;
  2. Identify the knowledge, skills, and attitudes which are associated with becoming culturally self-aware and valuing of diversity;
  3. Understand and adopt personal competencies that promote effective communication with people from diverse cultures.

Agenda

Time

Topic
1:00 pm – 2:00pm Introduction – Professional mandates for cultural competence; Defining cultural humility; Distinguishing cultural humility from cultural competence and cultural sensitivity
2:00 pm – 3:00pm The dynamics of difference; Awareness of unconscious cultural stereotypes, and the impact of these on service recipients; Micro-aggressions and systems inequalities
3:00 pm – 4:30pm How Personal Competencies Promote Effective Relations with People of Diverse Cultures; Knowledge, skills, and attitudes associated with becoming culturally self-aware and valuing diversity.
4:30 pm – 5:00pm The role cultural humility plays in service delivery.

This workshop will be comprised of lecture, discussion and small group exercises.

 

For questions about the Pre-Conference Workshop, please email info@NYSARH.org.

 

CEUs/Contact Hours:

NYSED Social Workers: Offered in collaboration with UB School of Social Office of Continuing Education, recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0001. Full attendance is required; no partial credit will be awarded for partial attendance. 4 live in-person contact hours are approved.

NYSED Mental Health Counselors: Offered in collaboration with UB School of Social Office of Continuing Education, recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0008. Full attendance is required; no partial credit will be awarded for partial attendance. 4 live in-person contact hours are approved.

NYS OASAS: Offered in collaboration with UB School of Social Office of Continuing Education, provider #0045. 4 renewal hours approved for CASAC, CPP, and CPS; 4 initial hours approved in Section 2 for CPP and CPS.